Callum Cussen

Hiya, I’m a Lead UX Designer for Shift7, a Merkle Company. I’m a Keen Listener and enjoy understanding the problems people are facing in their lives. I use design thinking to solve problems and create innovative digital solutions that are intuitive, useful, and accessible. I’m passionate about creating a positive impact for people and businesses.

I’m currently working with AARP focused on social impact issue areas that include family caregiving, money, and work & jobs. I lead design and research for projects, provide guidance on accessibility, help shape the AARP design system and build consistency across experiences and products. 

I am originally from the UK and am now based in Maryland, where I enjoy cycling and documenting trails. My goal is to provide people with a point of view down the trail using my YouTube channel.

I’m constantly looking to learn new skills and improve my knowledge to create inclusive and accessible experiences. I’m currently studying to become a CPACC Accessibility Specialist. 

As a lead UX designer, I enjoy mentoring designers and provide them with guidance and support. I also volunteer as an ADPList Mentor. I have always found value from my mentors throughout my career and I feel it builds a strong and collaborative team when knowledge Is shared. 

Education

BA Hons Visual Communication

BTEC Graphic Design

Awards

dotCOMM Gold Award for AARP Family Caregiving

Gold Hermes Creative Award for AARP Family Caregiving Get Help Feature

BIBA Best Medium Stand Award for Travelers with Limeblue Ltd

What People Are Saying

  • "I recommend Callum for any Design team, he knows how to set up research, digest and organize research, create solutions that will resinate with users, and his collaborative spirit and drive to really deliver quality work - with a emphasis on quality - would be a huge asset to any company or organization!"

    Emily Boyer, Director of User Experience/Product Design for Salesforce

  • "Callum's brilliant talent for design and UX is only exceeded by his passion to learn and discover new ways to accomplish ways to deliver. No matter the scope or size of the project, he attacks it with the same passion to understand the need, comprehend the research and present a visual design that captures both."

    Nickie Denick, Senior Product & Digital Strategy Lead for AARP

  • "Callum is one of the finest UX designers I have ever worked with. His designs are always extremely thorough and informed by a deep knowledge of best practices."

    Rob Lepore, Tech Advisor for AARP

  • "Working with Callum, I was very impressed by his ability to quickly comprehend the business research as well as interpret end user needs, and come up with a Visual Design that captures and effectively communicates the Vision."

    Ravi Althuru, Senior Director of Global Customer & Partner Experiences for Algolia

Experience

Present

Lead UX Designer for Shift7, a Merkle Company

Feb 2017 - Jun 2019

Senior Visual Designer for Curated Living

Feb 2017 - Jun 2019

Senior Graphic Designer for Limeblue Ltd

Sep 2015 - Feb 2017

Senior Graphic Designer for Omega Partnership

Sep 2013 - Sep 2015

Junior Graphic Designer for DJ Murphy Publishers

Get in touch. I'd love to hear from you! Let's have a conversation.